Autonomous, tool-using AI: agent launches, what they can really do today, and where they still break.
4 stories · Updated
Deploy a support-triage agent the safe way: one narrow ticket category, grounded in your help content, an honest definition of 'resolved,' and a human review gate on every action. Six steps.
Agentic AI plans and executes multi-step tasks on its own: it decides what to do, calls tools, and loops until the goal is met. A clear guide to what actually ships as an agent in 2026.
Seven AI agents tested on the same task suite: Manus, Devin, Operator, GPT Agent Mode, Gemini Workspace, Replit, Claude Computer Use. Two are genuinely useful today; the rest need a specific use case.
OpenAI flipped agent mode on for all Plus and Team accounts this morning. The capability is real; the practical use cases are narrower than the demo suggests.
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